Returns & Exchanges
At Jamie Online Vintage, we want you to love your unique finds, but if a piece isn't quite right, we offer returns on eligible items within 14 days of delivery. Please note that due to the nature of vintage clothing, items must be returned in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the vintage items you wish to send back.
Pack with Care
Securely place the items in their original packaging, ensuring the garment is folded neatly to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 3 business days.
Receive Your Refund
Once our team inspects the item to confirm its vintage condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing